We accept all common payment methods such as credit cards (Visa, MasterCard, American Express), PayPal, and Sofortüberweisung.

The delivery time is usually 3-5 working days within Germany. International deliveries may vary depending on the destination.

Yes, you will receive a shipping confirmation with a tracking number once your order has been shipped.

Within Germany we charge a flat shipping fee of €5.99. Shipping is free for orders over €50. International shipping costs vary depending on the destination

Yes, you can return your order within 14 days of receiving the goods. Please make sure that the records are undamaged and in their original packaging.

Contact our customer service to receive a return label. Fill out the return form and put it in the package with the item. Attach the return label and drop off the package at your local post office.

We offer both new and used records. Each used record is carefully checked to ensure it is in excellent condition.

Store your records in protective cases to protect them from dust and scratches. Clean them regularly with a special brush and store them vertically to avoid deformation.

You can contact our customer service by email at support@schallplatten-markt.de or by phone at +49 123 456 789. Our service hours are Monday to Friday from 9:00 a.m. to 6:00 p.m.